Cloud Based Phone Systems
By using the power of the Cloud you can make and receive phone calls over the Internet. The main advantages this has over existing phone systems are:
- Reduced Costs, typically 40% on just call charges alone!
- Extra powerful features such as scalability, virtual switchboards, location flexibility and more!
- Easy to install and so minimal interuption to the running of your business
Digital Select can build a Cloud based phone system custom to your needs, whether you are a budding small business wanting to expand or an established business wanting to update your existing systems to modern standards.
We use only handsets from Cisco bringing their expertise and experience in hardware with ours in networking solutions to make a solution that fulfils your requirements.
Expensive Overseas Calls
Traditional phone lines can prove expensive when calling overseas but with our Cloud based system overseas calls can be extremely low, for example a call to a Canadian landline will be as low as 1 pence per minute.
More Lines, More Expense
Fed up with expensive multiple line fees? With our Cloud based system all you need is one internet connection.
More Equipment, More Cost
A PBX system requires significant initial investment and a cabinet of electronic equipment making the expansion of your business and/or moving to new premises both costly and time consuming. Not so with our Cloud based system.
Affecting Your Customer Experience
Is the lack of features of a traditional PBX system impacting your business? With features such as multiple site call transfer (no per minute charge), call forwarding and conference our Cloud based system can enrich your customer experience.
Basic Call Features
Traditional PBX cannot offer enhanced features such as virtual switchboards, location flexibility, call forwarding and conferencing.
Lower Recovery Options
With PBX systems there is a realistic chance you will experience system downtime where recovery will be out of your control. With our Cloud based systems you can easily work around such issues by simply plugging your phone into any other internet connection, for example your home or another office, in fact anywhere in the world! All without additional cost.
Lower International Call Costs
A call over our Cloud based system is much less expensive than traditional phone lines. This is because the call is sent over the internet and only then initiated in the country of the receiver. This means all such calls are charged at local rates.
Only One Broadband Connection
Our Cloud based systems use the internet to handle your calls rather than traditional phone lines. This frees up valuable resources and time traditionally spent on managing multiple connections.
Hardware is in the Cloud
Why spend valuable capital on the traditional equipment required for a PBX system when the hardware already exists in the Cloud?
Use Mobiles with just one App
With just one App downloaded to your smartphone or tablet, you can connect to your network and business wherever you are.
With our Cloud based systems you will have access to sophisticated features such as:
Hunt Groups (aka Line Hunting), the method of distributing multiple calls from one phone number to multiple call handlers.
Auto-Call Recording, this can be switched on or off as you desire with recordings being stored on your computer. You can also record at the press of a button.
Conferencing, think of this as a room where you can meet multiple people at once. You can meet as many for as long as you want, even if they are on a traditional phone line themselves.
Call Monitoring, also known as Quality Monitoring, is a set of features that can analyse, test and rate the quality of your calls to your network.
CRM Integration. Customer Relationship Management refers to a set of practices, technologies and methods to manage the relationships and interactions with your customers. These can generate valuable data your business can analyse and use to help improve how your business builds relationships with your customers.
Caller Display Name. Allows you to see the name and number of the person calling you, so you can answer with "Hello Mr XXX".
Broadband Failure - Mobile to the Rescue
As well as using a smartphone to connect to your network you can also use its mobile internet connection as an emergency should there be an issue with your land-based internet connection.
Connect Multiple Sites with One Number
One number can cover your entire company, no matter where your offices are located. Calls between your sites are simply an internal transfer call, and therefore free of charge.
Grow Your Business and Grow Your System
The Cloud can adjust its size as your business grows with no additional lines required. This flexibility also means that in leaner times, it can also be downsized.
Simple to Install, Simple to Use!
We can instantly provide you with telephone numbers which can be instantly activated online. Existing handsets may be used on our Cloud system with a simple adapter or we can supply you with new IP handsets. The smartphone/tablet app is a simple download.
Using your Cloud based system is simple too with virtual tools at your disposal which can be used daily to manage your system without the need of any technical assistance.